Sidra on December 23, 2013 at 12:06pm
MGT613 Operations Production Management
Dated: 23rd December 2013
3 Marks Questions:
1. Write some characteristics of
Judgmental Forecast.
Judgmental
Forecasts rely solely on judgment and opinion to make forecasts.
In the
absence of enough time, it is easy to use qualitative type of forecast.
In case of
changing external environment economic and political conditions, organizations
may use judgmental forecasts.
When
introducing new products, services, new features, new packaging, judgmental
forecasts are use ding preference over quantitative techniques.
2. What are the qualities of
successful job design?
A successful Job Design must have the following qualities
1. Carried out by experienced personnel who have the
necessary training and background.
2. Consistent with the goals of the organization.
3. In documented form.
4. Understood and agreed by both management and employees.
5. Shared with the new employees.
3. In your point of view what is impact of capacity decision
to meet the future Demand?
Capacity decisions impacts ability to meet future demands,
affects operating costs. These decisions often act as a major determinant of
initial costs, as they involve long-term commitment. These decisions affect
competitiveness and gives ease of management. Capacity Decisions focus on
globalization as it is more complex and impacts long range planning.
(More detail is on page number 65 of hands outs)
5 Marks Questions:
1. Identify the
characteristics and form of incentive plans?
Characteristics and Form of Incentive Plan
Operations Manager making use of an Incentive Plan must be
able to understand and identify the following characteristics and form of
Incentive Plan.
1. Accurate
2. Easy to apply
3. Consistent
4. Easy to understand
5. Fair
6. Compensation
Types of Individual Incentive Plans
Pakistani organizations have employed various types of
individual incentive plans which find judicious applications in other countries
of the world.
1. Group Incentive Plans
2. Knowledge-Based Pay System
3. Management Compensation
Of the three mentioned above, the operations manager should
be able to identify the advantages and disadvantages of each type of incentive
plan.
2. In your point of view what is
Process of service design cover the main Phases.
Service Design process requires the thorough understanding
of what the service should be and how it should be delivered and that too
within certain standardized specifications or requirements.
1. Conceptualize
2. Identify service package components
3. Determine performance specifications
4. Translate performance specifications into design
specifications
5. Translate design specifications into delivery
specifications
A good operations manager should be able to see the
compatibility between design requirements for a product or a service.
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